International Hospitality Conference. Create Tomorrow Today!

The main theme of the conference: 

 17 FEBRUARY 2018


  • Hotel Guests 2025: Guest's Portrait, Where to Find Guests, What Tools to Use

  • Future Hotel Concept:  Architecture and Design, New Services, What Your Hotel Doesn't Need

  • Relevant Statistics and Analytics: Comparing Income and Other Key Indicators of Ukrainian Hotels by Regions, Comparing Ukraine and Europe 

  • Guest's Behaviour in a Chain: Criteria Influencing the Guest's Choice, Predicting the Guest's Behaviour on the Internet 

  • Kitchen Management in the Hotel: Efficiency, Increasing Income at the Example of the Restaurant at Miramar La Cigale Hotel Thalasso & Spa FERRANDI (France),  Budget, Kitchen: Strategy, HR, Interaction between the Restaurant and Hotel Guests 

More than 300 market players from twenty-one European countries will get together to determine current trends of the industry and understand how to use them to develop their hotel.

  1. Current market statistics and analytics.

  2. Data on income levels and other key indicators of Ukrainian and European hotels.

  3. Forecasts and prospects of development of the industry.

  4. Information on new services and approaches to business management that will promote attraction of guests in the nearest future.


Target Audience

Owner and General manager of the hotel

Marketing and Sales director

F&B manager


Why attend?

  • To know about industry development experience on the international market;
  • To understand tendencies on advanced markets in order to use this information for your business;
  • To ask colleagues with international business management experience all questions you might have;
  • To find out about the latest trends and understand how to use them to develop your hotel;
  • To find out what indicators are used in revenue management by international colleagues for efficient work;
  • To hear about service development experience from global companies;
  • To establish useful professional contacts.

Speakers of the conference are experts:

  • ACCOR GROUP is a French hotel and restaurant operator. In the management of the network about 4 000 hotels in 90 countries.
  • STR GLOBAL is the leading provider of market information to representatives of the global hotel business. Since its inception, STR Global membership has exceeded 14,000 hotels, with more than 2.3 million rooms in Europe, the Middle East, Africa, the Asia-Pacific and Central and South America.
  • TRUSTYOU is the world’s largest guest feedback platform. It collects and analyzes hundreds of millions of guest reviews, surveys, and social posts from all across the web, every week, for more than 500 000 of hotels. This helps hotels to gain valuable insights to improve the overall guest experience.
  • TRAVEL AUDIENCE is the world’s leading data-driven travel advertising platform. Their platform generates up-to-date travel offers automatically and efficiently. These offers are target audience specific, dynamic and scalable, and are displayed to users of their publisher network. Today the company is fully owned by Amadeus IT Group, a leading provider of advanced technology solutions for the global tourism and transportation industry.
  • PEARLSHARE is a platform for creating and transmitting personalized maps with the designation of your recommendations. This application gives everyone the opportunity to create unique guides.
  • JESTICO + WHILES is the leading architectural and design bureau in Great Britain. Their works are awarded more than 150 world awards. The company's portfolio includes hotel projects in the United Kingdom, the United Arab Emirates, Croatia, the Czech Republic and Ukraine.
  • MIRAMAR LA CIGALE HOTEL THALASSO & SPA FERRANDI is a hotel in France, which is located directly on the water, resembling a luxury cruise liner.
  • REVIEWPRO are the world-leaders in Guest Intelligence solutions for the hospitality industry. Cloud-based solutions enable to obtain a deeper understanding of reputation performance as well as operational/service strengths and weaknesses.
  • BHMS, located in the heart of Luzern, is a member of the Bénédict Switzerland group of schools, founded in 1928 whose mission is to provide higher education for adults with a desire to succeed. Bénédict School is one of Switzerland's largest private educational organizations and is educating each year more than 15,000 full- and part-time students.At BHMS Luzern campus, about 900 students per year have the opportunity to prepare for their future management roles in the hotel and hospitality industry. BHMS in collaboration with Robert Gordon University of Aberdeen, UK and City University of Seattle, USA, offers a Bachelor of Arts degree, an MBA/PGD diploma and an MBA degree. The main advantage of BHMS is the regular employment of 90% of alumnus per year.
  • PREMIER INTERNATIONAL is the first Ukrainian hotel operator, the leader of the hotel market in the segment of 3, 4 and 5-star hotels. The company advises and technically supports hotel facilities, from the design stage, commissioning and reorganization of long-standing facilities.

Business speed-networking

The main goal of Business speed networking is to get to know as many people as possible in minimum time:
You will have the opportunity to get acquainted with your colleagues and potential partners in the shortest possible time. Business speed networking will help you to determine with whom you could continue the business communication during the conference or arrange a meeting later.
Therefore, we recommend you to prepare a short presentation for 60 seconds and bring enough business cards!


Unique content from practising experts

Evening cocktail

Networking and useful contacts
Please pay attention, that only 1 representative from a company can take a part in Business speed networking.

 Only a representative of a hotel or an accredited conference partner is eligible to participate. Registration is obligatory,  the deadline for registration is February, 10.


Thomas Bangert
CEO of The Bangert Consultancy, United Kingdom


Registration and morning coffee
Business speed networking (pre-registration is obligatory)
Opening ceremony
Dennis Spitra
Dennis Spitra
Head of Business Development, STR Global, Europe
Key Indicators of the European Hospitality Market. Comparison of Development of Ukraine with the Successful European Example. Any Chances to Replicate Success? What Should Ukrainian Hoteliers Do?
Philipp Hahn
Philipp Hahn
VP Sales and Operations, Trust you, Germany
Guest's Behaviour online. Hotel Selection Criteria
Magdy Attala
Magdy Attala
Regional Director at BHMS Business & Hotel Management School, Zürich Area, Switzerland
Human resources trends and expectations of the millennials. Who are the backbone of hospitality and tourism labour in the coming 20 years
coffee time
James Dilley
James Dilley
Head of Hospitality &Interior Design, jestico&whiles, United Kingdom
New Generation's preferences in hotel architecture and design. Successful concepts. Actual trends for nearest three years. Aloft by Marriott, Kyiv
Marta Hancock
Marta Hancock
Director of Revenue Management Eastern Europe, AccorHotel, Poland
Efficient Revenue Management. Efficient Tools and Techniques. Trends
coffee time
Luc Gesvret
Luc Gesvret
SVP Sales Marketing Distribution Loyalty RM Eastern Europe, AccorHotel, France
Distribution and digital marketing. Communication Strategy for Managing Relations with the Guest
Herve Bourdon
Herve Bourdon
Executive Chef at Miramar La Cigale Hôtel Thalasso & Spa FERRANDI, France
Kitchen management in the hotel: efficiency, increasing proceeds, managing the team, and interacting with hotel guests. At the example of Miramar La Cigale Hotel Thalasso & SPA FERRANDI, France
coffee time
Elena Zheleznyak
Elena Zheleznyak
Director, ReviewPro, Spain
Innovation technologies increasing guests' satisfaction.
Thomas Bangert
Thomas Bangert
CEO of The Bangert Consultancy, United Kingdom
How to marry technology, destination content & data to boost SEO & direct bookings
Evening cocktail

Buy tickets

3000 UAH
  • Price for ticket from 15.12.2017 till 20.01.2018 - 1 800 UAH
  • Price for ticket from 21.01.2018 till 10.02.2018 - 2 200 UAH
  • Price for ticket from 11.02.2018 till 14.02.2018 - 2 500 UAH
  • Price for ticket from 15.02.2018 - 3 000 UAH
  • An event in one of the best five-star hotels in the city center - InterContinental, Kiev
  • 3D screen area of 56 m2
  • 10 experts
  • 8 hours of unique content
  • Business speed-networking - an effective format for creating new business contacts
  • Simultaneous translation of all international speakers


InterСontinental Hotel, Kyiv

2A Velyka Zhytomyrska Street, Kiev, 01001, Ukraine